We RB PNEUMATIC TOOLS PVT. LTD. also manufacture / develop tools / spares as per the requirement of our customer.
We also provide after sales services of pneumatic tools of our make and other makes also.
The discussion on selling process is its entities, will be incomplete if our company does not take into account the after-sale service or follow-up rendered by our salesman.
Providing service, particularly after-sale services, to the customers, is important in ; types of selling. Such an attempt builds goodwill between our company and the customer may be an individual or an organization. As soon as an order is clinched, no salesman is expects to give impression that his work is over. If he does, it is a great folly. Account penetration helps the salesman to better his services to the account and unfold its needs and problems. A service relationship with an account leads to increased total and selected brand of sales, better distribution on the wide range of products and much desired customer co-operation in promoting the company products.
To serve our customer best, we concentrate on improving our account penetration. That is, we contact each customer frequently and regularly making sure that we handle the complaints promptly; assures our full co-operation. we should thank all the customers sincerely for their patronage no matter how large or small they are to show that we appreciates them and their firms.
we strive hard to help our customers in increasing their satisfaction through sale of our products. We also maintain positive friendly business relationship with each customer- may be a final user or on intermediary. In a sentence, a professional salesman is service oriented because, the follow- up and after-sale service greatly help us in maximizing the company sales and the personal goods too.